Features of some of the online tools you will enjoy The Health Professional Zone offers you real benefits in the day-to-day management of your practice.
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Make sure we have your latest information
If you are a new healthcare professional, or if your details have changed, it is important that you let us know. We need this information so that we can administer your details and process your claims. If we don’t have your information or your correct banking details, we pay your claims to the member.
If you are a newly registered healthcare practitioner, please complete this form.
If you have already registered with Discovery health and want to have web access, please complete this form.
Online Tools
Once you have registered as a healthcare professional on the site, you will have access to the following:
Member Validation - enables you to capture a membership number and dependant details to see if the membership is active or suspended and other basic plan information.
Benefit Confirmation - enables you to send a “virtual” claim with procedure codes or NAPPI codes and an amount. This will enable you to see how much Discovery Health will pay based on the member’s plan details.
Claims Search - you can track the status of your claims to see if we have received and processed them or if they are duplicate claims. You will also be able to see all claims sent for a certain member.
Statements - you can view, download or email an interim or recent claims statement directly from this website.
Your News and Updates - you will keep up to date about upcoming events, workshops and get important, relevant information about Discovery.
Health professional administration
Customer Services
- Discovery connect 0860 66 55 44
- Discovery mobile discoveryinfo.mobi
- Website help 0860 100 696
- For other queries please contact us
